Privacy Policy

1. Website Visitors

Like most website operators, NewFlower Roadside collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

NewFlower Roadside also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://getnewflower.com blog posts. NewFlower Roadside only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

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2. Personally-Identifying Information

Certain visitors to NewFlower Roadside's websites choose to interact with NewFlower Roadside in ways that require NewFlower Roadside to gather personally-identifying information. The amount and type of information that NewFlower Roadside gathers depends on the nature of the interaction. For example, we ask visitors who leave a comment at https://getnewflower.com to provide a username and email address.

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3. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

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4. Protection of Certain Personally-Identifying Information

NewFlower Roadside discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on NewFlower Roadside's behalf or to provide services available at NewFlower Roadside's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using NewFlower Roadside's website, you consent to the transfer of such information to them. NewFlower Roadside will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

If you are a registered user of https://getnewflower.com and have supplied your email address, NewFlower Roadside may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with NewFlower Roadside and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum.

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5. Aggregated Statistics

NewFlower Roadside may collect statistics about the behavior of visitors to its website. NewFlower Roadside may display this information publicly or provide it to others. However, NewFlower Roadside does not disclose your personally-identifying information.

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6. Cookies

To enrich and perfect your online experience, NewFlower Roadside uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. NewFlower Roadside uses cookies to help NewFlower Roadside identify and track visitors, their usage of https://getnewflower.com, and their website access preferences.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to NewFlower Roadside's use of cookies.

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7. E-commerce

Those who engage in transactions with NewFlower Roadside – by purchasing NewFlower Roadside's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, NewFlower Roadside collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with NewFlower Roadside.

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8. Privacy Policy Changes

Although most changes are likely to be minor, NewFlower Roadside may change its Privacy Policy from time to time, and in NewFlower Roadside's sole discretion. NewFlower Roadside encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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9. Contact Information & Credit

This privacy policy was created at privacyterms.io privacy policy generator. If you have any questions about our Privacy Policy, please contact us via email or phone.

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10. Service Delivery Information

Location Services

NewFlower partners with TrxNow to provide location-based roadside assistance. By using our service, you acknowledge and agree that your location data is processed through TrxNow's platform when you request service. Your use of our service is subject to TrxNow's privacy policy. Location data is only collected during active service requests, and we do not independently store your location data.

Service Provider Information Sharing

To provide roadside assistance, we share limited information with our service providers. This includes your name and phone number, your current location during active service requests, and basic vehicle information (only when necessary for service delivery). We limit data sharing to what is strictly necessary for service delivery, and our service providers are required to protect your personal information.

Payment Processing

NewFlower uses Stripe for secure payment processing. All payment information is processed directly through Stripe, and we do not store credit card numbers or other payment details. Your payment information is subject to Stripe's privacy policy. We maintain only basic subscription status information necessary for service delivery.

Family Plan Information

For family plan memberships, we collect the following information about additional family members: full name, email address, and phone number. Family member information is protected with the same security measures as primary accounts. Currently, only the primary member has account login access. Family plan administrators can modify plan details, add or remove family members, and view service history. All family member data is used solely for service delivery and account management purposes.

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11. Your Data Rights

You have certain rights regarding your personal information:

Access

You can request access to the personal information we have about you. We will provide this information in a structured, commonly used format.

Correction

If you believe any information we have about you is incorrect or incomplete, you can request that we correct it.

Deletion

You can request that we delete your personal information. Note that we may need to retain certain information for legitimate business or legal purposes, such as maintaining transaction records required by law.

Opt-Out

You can opt-out of marketing communications at any time. However, we will still send service-related communications necessary for your membership.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: support@getnewflower.com

Phone: 720-235-8254

Address: 1450 South Havana Street, Suite 710, Aurora, Colorado 80012

We will respond to your request within 45 days. We may need to verify your identity before processing certain requests.

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